Terms & Conditions

James Kong Property is a real estate advisory and property consultation platform serving clients in Singapore.

The website is intended to provide general information about property advisory services, property planning, home buying, selling, upgrading, property progression, marketing, consultations and related real estate topics.

Where applicable, estate agency services are carried out through the relevant licensed estate agent or registered salesperson arrangements in Singapore.

Please insert and verify the following details before publishing:

• Business / Brand Name: James Kong Property
• Advisor: James Kong
• Estate Agency / Brokerage: ERA Realty Network Pte Ltd
• CEA Registration No.: R071529F
• Estate Agent Licence No.: L3002382K
• Email: jameskongproperty@gmail.com
• Phone / WhatsApp: +65 8186 6525
• Website: https://jameskongproperty.com

The content on this website is provided for general information and educational purposes only.

While we aim to provide useful, accurate and updated information, the property market, government policies, interest rates, financing rules, tax matters, buyer eligibility, seller eligibility, property prices and availability may change from time to time.

Nothing on this website should be treated as financial, legal, tax, investment, valuation, banking or regulatory advice.

You should always seek advice from the relevant qualified professionals, including but not limited to lawyers, bankers, mortgage consultants, tax advisors, financial advisors, government agencies or other licensed professionals before making a property decision.

James Kong Property may share property strategies, market observations, case studies, testimonials, awards, client experiences, marketing examples and advisory frameworks.

However, these do not guarantee that you will achieve the same or similar outcome.

Any property transaction depends on many factors, including market conditions, seller expectations, buyer demand, loan approval, eligibility, property condition, pricing, timeline, policy changes and personal financial circumstances.

We do not guarantee:

• that a property will be sold within a specific time;
• that a specific price will be achieved;
• that a buyer, seller, landlord or tenant will be secured;
• that financing or loan approval will be obtained;
• that a particular property strategy will be suitable for every person;
• that any investment return, capital gain or rental yield will be achieved.

All decisions remain your own responsibility.

The website may allow you to submit an enquiry, book a consultation, request a property roadmap, contact James via WhatsApp, call directly, or request further information.

Submitting an enquiry does not create a binding client-advisor relationship, estate agency agreement, financial advisory relationship, legal relationship or professional engagement unless and until a separate written agreement is entered into.

A consultation may involve discussing your property goals, timeline, current housing situation, financial considerations, buying or selling intentions, upgrading plans, investment interests and related matters.

Any views shared during an initial consultation are general and preliminary unless supported by further documentation, verification and professional review.

This website may display property-related content, marketing videos, client moments, social media posts, market commentary, property showcases, past campaigns or examples of marketing work.

Such content is provided for reference and presentation purposes only.

Where property listings or examples are displayed, details such as price, availability, floor area, tenure, location, eligibility, features, images, videos and descriptions may change without notice.

You should verify all property details independently before relying on them.

By using this website, you agree that you will:

• provide accurate and complete information when submitting forms;
• not misuse the website or its contact features;
• not submit false, misleading, offensive or unlawful content;
• not attempt to interfere with the security or functionality of the website;
• not copy, scrape, reproduce or commercially exploit website content without permission;
• not use the website for spam, fraud, impersonation or unauthorised marketing.

We reserve the right to ignore, reject or block enquiries that appear abusive, misleading, suspicious, automated or irrelevant.

When you submit an enquiry, contact form, WhatsApp request, consultation request or other lead form, you may provide personal data such as your name, contact number, email address, housing type, property goal and message.

By submitting your information, you agree that James Kong Property may contact you in relation to your enquiry, consultation request, property planning needs, property services or related follow-up.

Contact may be made through phone call, WhatsApp, SMS, email, online meeting platforms or other reasonable communication channels.

Your personal data will be handled in accordance with our Privacy Policy and PDPA Notice, which will be made available on this website.

This website may contain links, embeds or integrations from third-party platforms, including but not limited to:

• YouTube
• Google Meet
• Google Forms or booking tools
• WhatsApp
• Facebook
• Instagram
• LinkedIn
• TikTok
• Meta Pixel
• Google Analytics
• Other advertising, analytics or communication platforms

These third-party platforms are operated by their respective providers. We are not responsible for their content, availability, privacy practices, tracking technologies, terms, policies or actions.

Your use of third-party platforms is subject to their own terms and policies.

The website may include WhatsApp buttons, call buttons, chat links or mobile sticky contact bars for convenience.

By clicking these buttons, you may be redirected to your phone, WhatsApp, messaging application or third-party communication tool.

Standard telecommunication, data, roaming or messaging charges may apply depending on your provider.

We do not guarantee immediate response times through WhatsApp, phone calls, social media messages or any other channel.

All website content, including text, design, layout, branding, logos, images, videos, icons, graphics, awards presentation, copywriting, page structure, animations and other materials are owned by or licensed to James Kong Property unless otherwise stated.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, license, scrape, mirror, reuse or exploit any part of the website without prior written permission.

This website may display testimonials, reviews, client moments, awards, achievements, recognition images and other forms of social proof.

Testimonials represent individual client experiences and may not reflect every client's experience.

Awards and recognitions are displayed for credibility and background information. They should not be interpreted as a guarantee of future performance or transaction outcome.

Client images, where displayed, are used for branding, trust-building, relationship storytelling or marketing purposes, subject to appropriate permission where required.

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access, error-free operation, security, compatibility or continuous availability.

The website may be updated, modified, suspended or discontinued at any time without notice.

We may also update, remove or revise any content, offer, form, CTA, consultation structure, downloadable material or page section at any time.

To the fullest extent permitted by law, James Kong Property, its owner, representatives, partners, service providers and related parties shall not be liable for any direct, indirect, incidental, consequential, special or punitive loss or damage arising from:

• your use of the website;
• your reliance on website content;
• your submission of information;
• your use of third-party links or platforms;
• property decisions made by you;
• market changes or policy changes;
• technical issues, errors, downtime or interruptions;
• unauthorised access or cybersecurity incidents beyond reasonable control.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless James Kong Property and its representatives from any claims, losses, liabilities, damages, costs or expenses arising from your misuse of the website, breach of these Terms & Conditions, violation of law, or infringement of any third-party rights.

Your use of this website may involve the collection and processing of personal data.

Our handling of personal data is explained in our Privacy Policy and PDPA Notice.

Please review those pages when they are available.

If there is any inconsistency between these Terms & Conditions and the Privacy Policy or PDPA Notice regarding personal data, the Privacy Policy and PDPA Notice will apply to the handling of personal data.

We may update these Terms & Conditions from time to time.

The latest version will be published on this page with the updated date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

These Terms & Conditions are governed by the laws of Singapore.

Any dispute arising from or relating to this website or these Terms & Conditions shall be subject to the courts of Singapore, unless otherwise required by applicable law.

For questions about these Terms & Conditions, please contact:

• James Kong Property
• Website: https://jameskongproperty.com
• Email: jameskongproperty@gmail.com
• Phone / WhatsApp: +65 8186 6525
• Location: Singapore